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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Gloria Butinda

November 2, 2026

5 out of 5 rating by Gloria Butinda
"Best customer service ever."
We responded:
"Thank you Gloria! We appreciate your business."
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russ thome

November 2, 2026

5 out of 5 rating by russ thome
"Steve and his team go above and beyond for their clients. They have always been able help and guide us through every situation. I’ve been insuring cars 50 years and have never had it been so simple."
We responded:
"Thank you for your business. We appreciate your business and you taking the time to leave us a review"
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Torie

October 30, 2026

5 out of 5 rating by Torie
"Very helpful! Thank you"
We responded:
"Thank you, Torie, for your 5-star review!"
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luciano contreras

October 30, 2026

5 out of 5 rating by luciano contreras
"Purchased a new vehicle and had to transfer/adjust my policy, Morgan Krenning made it super easy for me and explained everything as we went. She went over all my options and helped pick the best one. All my questions got answered, very happy with this team!!"
We responded:
"luciano, thank you for the fantastic review! We’re always here to support you with your insurance needs in Meridian. "
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Kayla Cuellar

October 30, 2026

4 out of 5 rating by Kayla Cuellar
"We had a bit of a rough start dealing with State Farm’s auto policy expectations that were different from our previous provider and while I am still annoyed with the tracking device scenario the service and communication, since, has been absolutely excellent.

I appreciate the zero wait time to talk to a human. So rare these days.

And their rates can’t be beat. 👏🏻👏🏻"
We responded:
"Thank you for your 4-star review—we truly appreciate your feedback and are happy to hear you had a positive experience with our Meridian insurance team. I'm sorry it didn't start off smooth. Please let me know if there is any way we can improve. -Steve"
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Lea Driever

October 30, 2026

5 out of 5 rating by Lea Driever
"Steve and his team are always top notch! They are responsive and helpful. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Lea! We really appreciate your support here in Meridian. Just reach out anytime if you need us - we’re here for you. "
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Melissa Longgood

October 29, 2026

5 out of 5 rating by Melissa Longgood
"Always friendly and available on short notice. They keep me updated on my policies and answer all my questions!"
We responded:
"Thank you for the 5-star review of Steve Crowl’s team - we really appreciate your kind words! "
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Jared Beck

October 28, 2026

5 out of 5 rating by Jared Beck
"I have only needed to use them a couple times in the decades that I have been with them, but I have been very satisfied with how they treat me. I feel like they know who I am and always help with my needs"
We responded:
"Thank you for this review Jared, we appreciate you and your longevity with our office. It's a pleasure working with you!"
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Nicole Bernstein

October 26, 2026

5 out of 5 rating by Nicole Bernstein
"This has been the best service I’ve ever had for my car/home insurance needs! I highly recommend this office. I’ve used other State Farm offices and this one is the best. Their office is always quick to respond and super helpful and friendly!"
We responded:
"Thank you Nicole, we appreciate your business"
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Jo Anna Autrand

October 23, 2026

5 out of 5 rating by Jo Anna Autrand
"Morgan was very helpful and explained everything clearly and thoroughly. I found the best price, saving over $500 while getting much better coverage!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Meridian to know you had such a great experience with us. "
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Chris Mitchell

October 23, 2026

5 out of 5 rating by Chris Mitchell
"Excellent service ."
We responded:
"Chris, thank you for the fantastic review! We’re always here to support you with your insurance needs in Meridian. "
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Bill Wood

October 22, 2026

5 out of 5 rating by Bill Wood
"I have been with Steve Crowl State Farm Insurance for a while now, They are good people to work with aways a grate HELP."
We responded:
"Thank you Bill. We greatly appreciate you. -Steve"
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catherine campion

October 21, 2026

5 out of 5 rating by catherine campion
"As I transferred over from my retired Statw Farm Agent to this office with Steve Crowl I am happy to share that Wyatt, and Marie are on top of everything and I receive friendly, affordable Insurance from them!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Debra Mortensen

October 21, 2026

5 out of 5 rating by Debra Mortensen
"We have had insurance coverage with State Farm for several years. Their customer service is phenomenal. They are willing to help out in anyway possible."
We responded:
"Thank you for the 5 start review!"
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Jacob Zucker

October 16, 2026

5 out of 5 rating by Jacob Zucker
"I have been a customer of State Farm since moving to Idaho in 2016, all with Steve Crowl and his amazing team! They are polite, respectful, and have never tried to pull me into things I don’t need. Anytime we have had a claim, they have been there for us!"
We responded:
"Thank you for the review Jacob! We appreciate you."
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sarah helm

October 14, 2026

5 out of 5 rating by sarah helm
"Super helpful in getting us a great rate! 10/10 recommend them"
We responded:
"Thank you Sarah! "
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Keri Ro

October 13, 2026

5 out of 5 rating by Keri Ro
"Steve Crowls agency has always been extremely helpful and understanding. They are always willing to take the time to explain things to me. They are quick to respond to accidents or broken windshields. I have no complaints."
We responded:
"Appreciate the kind review. Thank you!"
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Eric Beggs

October 13, 2026

5 out of 5 rating by Eric Beggs
"Very easy to work with and returns phone calls promptly. The best insurance guy I've worked with."
We responded:
"Thank you, Eric! Really appreciate all the years you have been with my agency. Really value you. - Steve"
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Spencer Donovan

October 12, 2026

5 out of 5 rating by Spencer Donovan
"What a wonderful experience I had Maria helped me navigate all my needs"
We responded:
"Thanks so much for the amazing review, Spencer! We really appreciate your support here in Meridian. Just reach out anytime if you need us - we’re here for you. "
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Jackson Zrubek

October 12, 2026

5 out of 5 rating by Jackson Zrubek
"⭐⭐⭐⭐⭐

Maria was awesome to work with—super responsive, helpful, and made the entire process quick and easy. She took the time to explain everything clearly and helped us get our insurance squared away without any hassle. Highly recommend her and her team!"
We responded:
"Thank you Jackson! We appreciate your business."
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Amelia Nightingale

October 9, 2026

5 out of 5 rating by Amelia Nightingale
"We have had a great experience switching over to State Farm and updating our policy needs. Everyone at the office is so friendly, responsive and helpful."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Brian

October 9, 2026

5 out of 5 rating by Brian
"awesome team with great service"
We responded:
"Thank you, Brian! Appreciate the great review. -Steve"
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Jason Coombs

October 8, 2026

5 out of 5 rating by Jason Coombs
"Steve has been incredible to work with. Morgan as well. Highly recommend"
We responded:
"Jason, thank you for the fantastic review! We’re always here to support you with your insurance needs in Meridian. "
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ANGIE SANDOVAL

October 8, 2026

5 out of 5 rating by ANGIE SANDOVAL
"Coming from out of state to Idaho, everything has been an obstacle to change everything. Transitioning insurance’s was nice dealing with an agent that was patient and informative to get us going without any issues. 😎👍🏼"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bobbi Jo Weeks

October 7, 2026

5 out of 5 rating by Bobbi Jo Weeks
"I love this Agent they help me out so much"
We responded:
"Thank you! Really appreciate you.-Steve"